Run your business on systems, not stress.
We design AI-integrated processes that capture leads, automate follow-up and keep your team accountable, so your business scales without adding chaos.
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When processes break, growth stalls
Most businesses don't lose because of their product. They lose leads in the gaps: slow follow-up, manual admin, disconnected tools and steps that live in someone's head. We close those gaps with connected, automated systems, so you can:
Convert more of the leads you already get
Eliminate repetitive manual work
Connect your forms, CRM, email and spreadsheets
See exactly where every client and task stands
Scale your team with processes anyone can follow
Our Services
From first audit to ongoing support, we build the systems that let your business run without you holding it together.
Consult
Process mapping and bottleneck audits
AI and automation opportunity review
Tool and platform recommendations
Build
Custom forms, portals and business apps
Lead capture and conversion funnels
Client onboarding workflows
Automate
Follow-up sequences and reminders
Integrations across Google Workspace, CRMs and more
Dashboards and reporting
Support
Team onboarding and training
Ongoing optimization
Accountability frameworks that make systems stick
Why The SMD Solution
Process first. We fix the workflow before we add the technology.
AI-integrated. Automation handles the repetitive work, and your people handle the relationships.
Built for you. Systems tailored to how your business actually runs, not off-the-shelf templates.
You own it. Your systems and data live in your accounts, not locked in someone else's platform.
Proven experience. Over 25 years of building systems, marketing engines and lead-conversion processes.
Meet the Founder: Oliver Jervis
Oliver has been building business systems since 1998, starting with Jervis Consulting, then LOA Media and WOW Marketing & Media. He's been involved in hundreds of startups and turnarounds. A self-described process animal, he builds systems that work and cultures grounded in accountability, competency and integrity.
Since 1998 in business · 100s of startups & turnarounds · 7-figure ad spend managed · 52 racing championships
Ready to put your business on auto-pilot?
Let's map out the system your business needs.
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